@article{GDZPPN002449889,
title = {Queues with Batch Poisson Arrivals and Hyper-Exponential Service Time Distribution},
journal = {Metrika},
volume = {10},
year = {1966},
pages = {171-178},
zbl = {0154.19105},
url = {http://dml.mathdoc.fr/item/GDZPPN002449889}
}
Gupta, S.K.; Goyal, J.K. Queues with Batch Poisson Arrivals and Hyper-Exponential Service Time Distribution. Metrika, Tome 10 (1966) pp. 171-178. http://gdmltest.u-ga.fr/item/GDZPPN002449889/